Support Center
How can we help you? If you are experiencing product issues or have questions regarding your UpdateStar account, please contact our technical support for further information. Your email request will be processed as soon as possible. Please note that technical support is for registered customers only. We also offer limited support for trials during the trial period and for our freeware products. We recommend to read the FAQ or help sections on the product pages to see if your question has already been answered there.

Email Support for Registered Users
Email Support Evaluation and Freeware Users
Quality Guarantee
At UpdateStar, we believe that excellent products and services create satisfied customers. UpdateStar stands for product reliability and highest service quality. Our users can test-drive our products and services with our trial versions and test licenses to convince themselves. This is the basis of our excellent reputation in the industry and the reason why after 3 years since UpdateStar has been launched millions of users already use our products and services.

We are confident that you will be satisfied with your purchase. That's why we offer a 30 day money back guarantee for our products. Buy today and if you're not completely satisfied with your purchase, UpdateStar will refund your money based on your original method of payment. When you contact us about a return, your UpdateStar service representatives may inquire as to the reason for your return so we can improve our products and our customer experience.

If you selected a subscription license with an auto-renewal option, you may also at any time cancel your subscription without restrictions.

Please note: Only products purchased directly from UpdateStar qualify for the 30 day money back guarantee. Purchases made from a retailer must be returned to where you made your purchase and are subject to the return policy of the retailer.


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