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What is UpdateStar Video Converter?UpdateStar Video Converter is a powerful, easy-of-use tool that allows you to download video from online video services, such as YouTube, Google Video, etc.
Is UpdateStar Video Converter FREE?No, Video Converter is a commercial software. You can get a license for as less as $29.95 in our online ship. Please find additional licensing options and upgrade prices here.
The software does not accept my license key. What can I do?Please make sure ensure that you have entered the complete license key correctly and do not include any spaces. We recommend to copy and paste the license key. Additionally please make sure not to include any spaces at the beginning or at the end of the license key.
Do I need to purchase additional licenses to use Video Converter on more than one computers?Yes, you will need a license for each computer you wish to use the software on. Apart from single computer license, we additionally offer 3 PCs licenses. Find more licenses and prices here.
Can I convert videos for my iPod?Yes, you can convert your videos into iPod compatible formats following a few easy steps. Find the video you would like to download and copy the URL of the video. Paste the copied URL into the Video Converter. Now choose your iPod type from the "Output format" drop-down menu at the bottom part of the main window. After you have selected the conversion settings, please click on the download button. This will start the download and the conversion.
How do you get the Mozilla Firefox add-on?The Video Converter quick download button for Mozilla Firefox is added automatically during Video Converter installation. If you did not add during the Video Converter installation, you can do it manually later.
How can I save many links I want to download later?With the batch download option you will be able to add several links for video to the download list, save them to a batch (Ctrl+S) and view / open the saved xml file (Ctrl+O) later. Then you will be able to download all saved videos in a batch any time you wish.
1. Save all links to a batch. To do this, simply click on the button as shown below, and all links for videos on the list will be saved as XML file to a chosen location. Now you can close the program.
2. To load a batch for video download, simply click on the "Load batch" button as on the image below. After that, simply click the download button to download all videos.
That's it. Now you can postpone the video download by saving links to a batch and continuing the download any time you wish.
I want to download a video from a website which is not supported. What can I do?You can request to support this website. Just contact our support. Unfortunately we cannot guarantee that we will be able to support a specific website due to potential technical requirements.
Video Converter has started to support a new websites. How did you do that?The main goal of Video Converter is dynamical update of application script every time when you start the application. You can change these settings in the "Options" dialog. But we recommend updating the program to keep up to date with the latest changes, as popular video websites sometimes may change their script or we can introduce new supported websites.
I paste valid link into "Add URL" dialog, but it doesn't download the video.Perhaps the website you want to download video from, has changed its script and we have not handled it yet. You may contact our support and you will get our feedback on this matter.
Are there plug-ins for Firefox or Internet Explorer browsers?Yes, there are. Video Converter offers Firefox and Internet Explorer extensions.
Will Video Converter download streaming media via MMS, RTSP, RTMP protocols?Now Video Converter also supports MMS protocol. Though, RTSP and RTMP are not supported yet.