Support Center
Our technical support team is ready to assist you with product-related issues and account inquiries. All support requests are processed promptly and handled by experienced support specialists.
Technical support services are provided to registered customers, with limited assistance available for trial users during their evaluation period and users of our freeware products. We recommend consulting the FAQ and help documentation on product pages, where many common questions are already addressed.
Support for Registered Users
Support for Evaluation & Freeware Users
Quality Guarantee
UpdateStar is committed to delivering exceptional products backed by superior customer service. Our focus on product reliability and service quality has established our reputation within the industry. Users can evaluate our products through trial versions and test licenses before making a purchase decision.
Since our launch, millions of users worldwide have chosen UpdateStar products, demonstrating the trust and satisfaction our solutions deliver.
30-Day Money-Back Guarantee
We are confident in the quality of our products. If you are not completely satisfied with your purchase, UpdateStar will issue a full refund to your original payment method within 30 days of purchase. Our customer service team may request feedback regarding your return to help us continually improve our products and services.
Flexible Cancellation Policy
Subscription licenses with auto-renewal may be cancelled at any time without penalty or restriction, providing you with complete control over your software investments.
Terms and Conditions
This guarantee applies exclusively to direct purchases from UpdateStar. Products purchased through authorized retailers are subject to the respective retailer's return policy.